Stop Writing the Same Patient Portal Responses From Scratch
If you are a primary care NP, a meaningful share of your inbox is patient portal messages you have already answered a hundred times. The lab result that came back normal. The medication refill that needs to come through the refill channel. The new symptom that needs a visit, not a portal back-and-forth. Each one takes minutes to write from scratch. Multiplied across a clinic week, those minutes are real hours.
This kit gives you 20 customizable templates for the most common patient portal scenarios in primary care, organized by clinical situation. Install them once in your EHR as SmartPhrases (Epic), Dot Phrases (Athena), Auto-Text (Cerner), or Quick-Text (eClinicalWorks). After that, you swap in patient name, finding, and follow-up plan and send.
Install in minutes in Epic, Athena, Cerner, eClinicalWorks, or any EHR using your EHR's phrase-building feature
Send in seconds by swapping in patient name, lab finding, or follow-up detail in the customizable sections
Cover the 20 highest-volume scenarios in primary care, including lab follow-ups, medication refills, sick visit concerns, vaccine availability, and ER visit follow-up
Built by a practicing primary care NP who uses these in her own inbox every day